Crownpeak FirstSpirit

Implementation Volume: 250+ Projects Since 2011

Among the most experienced FirstSpirit partners worldwide.

This implementation portfolio isn't just impressive numerically—it demonstrates breadth of expertise across diverse use cases:

Corporate websites and digital experiences:

• Complex multi-brand implementations

• International rollouts across markets

• High-traffic public-facing platforms

Extranet and partner portals:

• Secure content delivery to specific audiences

• Personalised experiences for partner networks

• Integration with authentication systems

Complex intranets and employee platforms:

• Internal communications and knowledge management

• Workflow automation for business processes

• Integration with enterprise systems

Enterprise portals:

• Multi-stakeholder content management

• Role-based access and personalisation

• Complex governance requirements

Web-to-print solutions:

• Content repurposing for print materials

• Brand consistency across digital and physical

• Automated layout and production workflows

E-learning platforms:

• Educational content management and delivery

• Interactive learning experiences

• Progress tracking and personalisation

Content as a Service implementations:

• API-first content delivery

• Omnichannel content distribution

• Integration with digital ecosystems

Commerce integrations:

• Content and product management together

• Personalised shopping experiences

• Campaign coordination with commerce

This versatility demonstrates platform mastery and our capability to navigate specialised requirements across industries and use cases.

Platinum Partnership and Quality Recognition

The highest partnership tier since 2011. Quality Approved Project recognition.

Our Platinum Partner status represents sustained excellence at the highest tier for over a decade. This isn't a recent achievement—it's consistent delivery year after year, project after project.

"Quality Approved Project" recognition validates:

• Implementation methodology and best practices

• Code quality and technical standards

• Client satisfaction and project success

• Adherence to FirstSpirit best practices

Active e-Spirit USERGROUP membership ensures we remain at the forefront of platform innovation and best practices through:

• Early awareness of platform developments

• Peer learning from other expert partners

• Contribution to community knowledge

• Thought leadership in the FirstSpirit ecosystem

Hybrid Headless Architecture Excellence

Groundbreaking flexibility: coupled or headless, on-premises or SaaS.

Crownpeak FirstSpirit represents a unique hybrid headless CMS combining:

In-Context Editing:

• Visual editing directly on the page

• Real-time preview across devices

• Editorial control without technical dependency

Content-as-a-Service:

• API-first content delivery

• Omnichannel distribution

• Frontend framework flexibility

Enterprise-grade features:

• Sophisticated workflows and governance

• Multi-language and market management

• Advanced personalisation capabilities

Deployment flexibility:

• On-premises for data sovereignty requirements

• Modern SaaS for cloud-native advantages

• Hybrid approaches for specific needs

This deployment flexibility supports organisations requiring data sovereignty (government, healthcare, financial services) and those prioritising cloud-native architecture—without compromising capabilities.

AI-Powered Personalisation and Real-Time Delivery

Relevant content across channels throughout the customer journey.

Our implementations deliver:

AI-powered personalisation:

• Behaviour-based content adaptation

• Predictive content recommendations

• Automated audience segmentation

Real-time content delivery:

• Consistent experiences across touchpoints

• Instant updates without caching delays

• Performance optimisation at scale

Orchestrated integration:

• CRM and customer data integration

• Marketing automation coordination

• E-commerce and product systems connection

• Analytics and optimisation platforms

This composable approach enables organisations to differentiate from competitors whilst optimising customer retention and conversion—using personalisation that actually drives business outcomes.

Product Development Partnership

Contributing to platform evolution through collaboration and innovation.

We work closely with manufacturer Crownpeak, contributing to ongoing product development through:

• Collaboration on new features and capabilities

• Feedback from real-world implementations

• Beta testing and quality assurance

• Use case development and documentation

We've developed:

• Product extensions for FirstSpirit

• Custom solutions addressing specific requirements

• Reusable components benefiting the ecosystem

• Implementation patterns adopted by the community

This demonstrates deep platform expertise and commitment to ecosystem innovation—we're not just users of FirstSpirit, we're active contributors to its evolution.

Enterprise Integration and Managed Services

End-to-end capabilities from strategy through ongoing support.

Strategic consulting:

• Platform evaluation and architecture design

• Migration planning from legacy systems

• Multi-market rollout strategy

Professional and technical planning:

• Information architecture and content modelling

• Integration design and API strategy

• Performance and scalability planning

Implementation excellence:

• Certified technical development

• Quality assurance and testing

• Training and knowledge transfer

Multi-market rollout:

• Coordinated deployment across regions

• Localisation and internationalisation

• Governance framework implementation

Comprehensive managed services:

• Proactive maintenance and monitoring

• Security patching and updates

• Performance optimisation

• Continuous improvement recommendations

We deliver sustained value aligned with evolving business requirements—ensuring your FirstSpirit investment continues delivering returns long after launch.

Key Credentials:

• Platinum Partner since 2011 (highest partnership tier)

• 250+ FirstSpirit projects delivered

• Among most experienced FirstSpirit partners globally

• "Quality Approved Project" recognition

• Active FirstSpirit USERGROUP member

• Product extensions and solutions developed

• Hybrid headless CMS expertise (coupled and headless)

• Deployment flexibility (on-premises and SaaS)