Skip to main content

Making democracy digitally accessible, for today and tomorrow

Person using a laptop showing a website with a scenic river and town image on the screen, featuring a search bar and German text.

Industry _

Public Service

Location _

GER

The Transparency and Open Data Platform as a Key to a Vibrant Democracy

Together with the State of Rhineland-Palatinate, MSQ DX set the course for the digital transformation of public administration.

The Ministry of Labour, Social Affairs, Transformation and Digitalisation (MASTD), working alongside the State Agency for Data and Information (LDI), needed a new solution: a low-maintenance, clear and easy-to-use portal for citizens and editors alike. The guiding principle was to foster transparency as the key to a vibrant democracy.

To get there, two existing systems were consolidated, modernised and migrated onto a single centralised platform: the transparency and open data platform open.rlp.de. A complex undertaking, and one only possible through close collaboration between MASTD, the LDI and MSQ DX. Agile project management kept the work on track, while a new, scalable system architecture gave the platform the technical foundation to succeed.

Smartphone displaying Rheinland-Pfalz website on climate protection, environment, energy, and mobility topics with search and menu options.
Laptop displaying a website homepage with categories like Economy, Environment, and Education for transparency data.
Laptop displaying a webpage titled "Videos in sign language" by Rheinland-Pfalz, with video links and text.
A website page with sections for contacting support, FAQs on open data and transparency, and links to related portals and social media icons.
A tablet screen displaying a RLP transparency platform website, showing search results and filters for transparency information and open data.
Smartphone displaying Rheinland-Pfalz website on climate protection, environment, energy, and mobility topics with search and menu options.
Laptop displaying a website homepage with categories like Economy, Environment, and Education for transparency data.
Laptop displaying a webpage titled "Videos in sign language" by Rheinland-Pfalz, with video links and text.
A website page with sections for contacting support, FAQs on open data and transparency, and links to related portals and social media icons.
A tablet screen displaying a RLP transparency platform website, showing search results and filters for transparency information and open data.
Smartphone displaying Rheinland-Pfalz website on climate protection, environment, energy, and mobility topics with search and menu options.
Laptop displaying a website homepage with categories like Economy, Environment, and Education for transparency data.
Laptop displaying a webpage titled "Videos in sign language" by Rheinland-Pfalz, with video links and text.
A website page with sections for contacting support, FAQs on open data and transparency, and links to related portals and social media icons.
A tablet screen displaying a RLP transparency platform website, showing search results and filters for transparency information and open data.

The challenge _

The LDI's requirements for the revamped platform reflected a clear vision - one designed to create real added value for citizens and government employees alike.

  • Two disconnected systems needed consolidating into one platform built to last

  • A content management workflow that made routine publishing harder than it needed to be for editors

  • More than 30,000 public data records that citizens should have been able to reach easily, on any device

  • A transparency mandate with nationwide implications, requiring a platform built to meet future requirements sustainably

Rhineland-Palatinate needed a platform that made transparency effortless for the citizens using it and the government teams running it.

A person leans against a wall in a bright hallway, using a smartphone. Others walk in the background near windows and plants.
Smartphone displaying the Rhineland-Palatinate transparency platform website with search bar and frequently searched topics like health and daycare.

The solution _

MSQ DX rebuilt the platform on a standardised, scalable architecture designed for government teams to run independently.

  • CKAN metadata platform publishing all datasets in a consistent, standardised format

  • TYPO3 content management system giving editors a flexible, easy-to-use publishing workflow

  • Horizontal scalability to absorb higher workloads without added complexity

  • New middleware and improved error management, cutting failure rates across data imports

  • Reduced manual intervention through Docker-based deployments, streamlining updates and maintenance

  • A clean separation of application and infrastructure, so the state can operate, maintain and update the platform independently

An agile, cross-disciplinary delivery model kept the project responsive as requirements evolved, with close coordination between MASTD, LDI and MSQ DX at every stage.

Implementation and Achievements

  • More stable data imports & API: Fault-tolerant thanks to new middleware and improved error management.

  • Reproducible deployments: a high degree of automation.

  • Seamless updates: Software can be updated with minimal downtime.

  • Usability: The site is mobile-optimized, accessible, and user-friendly.

  • Future-proof architecture: Microservices, clear responsibilities, easy maintenance.

The result: A robust, flexible system - technologically advanced and easy to use.

THE COMMERCIAL IMPACT _

How we made transparency practical, not just possible

Reducing complexity and consolidating data from various systems, in different formats, significantly simplified maintenance and upkeep.

13×

lower failure rates in import processes

240×

lower downtime during deployments

87%

reduction of custom code

Nighttime city scene with a tram speeding by, illuminated buildings, and people waiting at a well-lit tram stop, under a cloudy sky.

Thank you very much for the excellent and close collaboration! We achieved a high-quality result in this project, with our specifications implemented very well. We are pleased that the public is enjoying a positive user experience on our new transparency and open data platform.

Project Management, Ministry of Labor, Social Affairs, Transformation, and Digitalization

Technical Highlights

CKAN as a Metadata Portal

Enables efficient management and presentation of data and metadata in a standardized format.

TYPO3 as a CMS

Provides a user-friendly interface for editors to easily manage content and data records.

Docker Containers

Clear separation of responsibilities and improved efficiency for updates and deployments.

Mobile First

Optimized for mobile devices to ensure intuitive and easy use on the go.

Digital Accessibility

Virtually barrier-free access for all citizens to strengthen inclusion and participation

Get to work, with us _

Accelerate your business transformation

Let's deliver impact